Bikes Direct delivers discounted, brand-name bicycles to online customers throughout North America, offering its diverse selection with a devotion to customer service that has satisfied bike enthusiasts of all types.
With a staff holding more than a century of combined experience in cycling, online bicycle shop Bikes Direct has earned a reputation over the past 10 years as a premier online source of new bicycles to customers in North America, at prices well below what they expect. Using online stores, Bikes Direct operates out of a distribution center out of Dallas, Texas, bypassing the high costs of maintaining a brick-and-mortar store and even a call center. With the benefits of being an authorized dealer to all the brands they sell, from Kestrel to GT, Bikes Direct buys their products wholesale in volume direct from the factory. With such low overhead, Bikes Direct sells bicycles at up to 60 percent less than the retail list price found at regular bike shops.
Bikes Direct’s wide selection includes an array of women’s bicycles especially designed for women, with smaller and lighter frames, and smaller wheels for easier pedaling, along with standard bike equipment such Shimano and SRAM drive trains, Tektro brakes, and RST suspension forks. For cyclists looking for a more leisurely ride, Bikes Direct offers a series of comfort bicycles. Bikes Direct’s comfort bikes feature designs and equipment meant for enjoying the ride, including modest front suspension forks, lower gear drivetrains, and upright seats designed for ease over performance. Along with women’s and comfort bikes, Bikes Direct offers a large assortment of mountain, road, hybrid, single-speed, and track bicycles.
When purchasing a bike at Bikes Direct’s website or eBay stores, customers receive aid with the extensive documentation and support from its expert staff. All bicycles sold by Bikes Direct receive a comprehensive inspection for defects or problems and carry a 30-day money-back guarantee in case of undiscovered defects on top of the standard manufacturer’s warranty. Customers living in the contiguous United States receive the added bonus of free freight shipping on any Bikes Direct purchase.